Access Bank Plc. commonly known as Access Bank, is an African multinational commercial bank, owned by Access Bank Group. It is a top tier full-service commercial bank operating through a network of more than 600 branches and service outlets, spanning three continents, 12 countries and over 42 million individual customers.
Yes you can. Access Bank Plc. comes with a strong global franchise and a universal payment gateway, solidified by a robust capital base and best-practice governance structures. This is in addition to its vision to be the world’s most respected African Bank.
Your money is safe. Access Bank is a strong financial institution with A1 and A+ Credit Ratings by Moody’s and Fitch respectively and is part of the World’s 500 most valuable banking brands. Your banking experience will continue as normal. You’ll have access to your relationship manager, have use of your usual banking services and you will be able to access your money with no interruptions.
The changes within the bank will effectively be visible from November 29, 2021.
You are not paying any money for the re-branding exercise.
The new look captures Access Bank’s strength, its sense of energy and forward momentum.
These changes will provide more opportunities, more benefits, more products and an even stronger and faster digital platform for our customers, and greater opportunities for you. Our technological capability will be faster and more efficient.
Customers with BancABC cheque books can continue using them to transact. However, once the cheque book runs out it is then that customers will be issued with Access Bank branded cheque book.
You can still use your valid BancABC cards at our designated ATMs. On expiry customers will be issued with cards branded with Access Bank’s brand identity
There won’t be any staff changes. You will still be dealing with same set of staff.
These changes will only offer you optimum service and provide more products to meet your financial goals.
Yes. Account numbers and details remain the same. You will still be able to use BancABC branded cards until they expire and will be issued with Access Bank Botswana cards thereafter
Yes you can as your BancABC branded card will be valid until the expiry date on the card. Once it expires you will be issued with an Access Bank Botswana branded card.
No. You won’t be charged any additional fees for using your BancABC card on any Access ATM
No. The technologies of the two banks have integrated for synergy.
No. Your account details are not changing.
Not as yet. Bank charges and rates will remain the same for the time being.
No. Your loan obligations still remain as they were with BancABC.
Access bank has the best-in class technology which is constantly improved to ensure the safety of your funds.
Please disregard such emails. Do not click on such links. Do not share your OTP or ATM PIN with anyone. Report all cases to our Customer Care Department on 3993300
Expect more financial products tailored to meet your financial goals. Expect optimum customer service.